On the seventh day, thou shalt be duped
One dubious thrill of returning to Terminal 5 on a Sunday is that you discover that there's an even sleazier racket being inflicted on the travelling public than the Heathrow Express. Yes, it's the Heathrow Express Sunday service! A sign says “train every 15 minutes”, so you grudgingly fork out a whopping £15.50 for the 15-mile journey. You then get down to platform level and discover that the next train departs in 26 minutes' time. Some express service! You'd have been halfway to Central London on the Tube, had you known the full facts. “But it's Sunday,” says a station assistant when you confront her - as though her company has a special licence to con the public on the Day of Rest.
Incensed, you go all the way back up to the ticket office to demand a refund - only to find that the queue is so long that you use up the 26 minutes waiting to reach the counter.
Welcome back to rip-off Britain.
Les mots justes, Richard. Les mots justes.